- cross-posted to:
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- cross-posted to:
- [email protected]
Title text: There are probably children out there holding down spacebar to stay warm in the winter! YOUR UPDATE MURDERS CHILDREN.
Transcript
[Changelog for version 10.17 of a piece of software.]
One change listed: “The CPU no longer overheats when you hold down the spacebar”
Comments: LongtimeUser4 writes: This update broke my workflow! My control key is hard to reach, so I hold spacebar instead, and I configured Emacs to interpret a rapid temperature rise as “control”.
Admin writes: That’s horrifying.
LongtimeUser4 writes: Look, my setup works for me. Just add an option to reenable spacebar heating.
Every change breaks someone’s workflow.
Counterpoint: devs frequently downplay user’s needs and inflate the importance of their own ideas, and because they’re often in an echo chamber of their own team’s environment, they never hear meaningful kickback from anyone they respect (because they certainly don’t respect users).
Then they share this comic back forth literally every time users complain.
Someone, in the slack channels of reddit’s devs, shared this exact comic with this exact attitude because of the backlash. And it was met with the same approval as the comments here.
This is it exactly. Was a product manager and this is exactly the issue I faced with devs that had no real world usage experience.
People often forget the value in field verifying and it drives me insane.
Our users are literially the most irritating people on earth
Wh have met with the users who use our product. But they don’t seem very able to articulate what it is they actually want or need from the system. It’s always vague ideas and nothing actionable.
This is usually met with either a vague “yeah” or “no not like that”, and then they never elaborate.
I met a user for a tool I built at work. It was the worst.
Nah. I’m pretty sure they’re mad too. They just can’t really do anything against it since it’s not their decision
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