The guy broke the screen working on my old iPhone, so he just submitted another AppleCare+ claim

Smells fraudy, if a repair shop damages your device during repair you should be told IMO, instead of them submitting another claim on your behalf without permission. Especially being an apple authorised one too. It’s a shame there’s fewer choices due to the parts serialization

They broke my display and also a friends, at two different locations. It’s like they purposefully hire incompetent people