Its the strangest thing, as it just started recently. I’m honestly not sure if it freezes or my touchpad somehow gets disabled. I’m wondering that because most of the time it happens, my dell xps laptop isn’t under any sort of heavy load. Its strange. Idk know where to start or what commands would help you guys help me?

I’ve spent hours before trying to make sense of logs lol but I just don’t quite understand the info. Its gotta be some sort of conflicting software or something. I’m always trying new things, so I take full blame for this issue most likely lol. Any help is appreciated, thanks.

  • ABeeinSpace
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    21 year ago

    Aha! We’re getting somewhere!

    A quick Google shows that OEM kernel 5.6 has been reported to cause some form of freezing issue.

    The reason I asked about Windows is because I wanted to rule out a hardware issue. My thinking was if we didn’t see any freezing in Windows, it was a software issue. If we did, it would point to hardware.

    • @borzthewolfOP
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      11 year ago

      Hmm looks like I have kernel 6.1.10 or something? I did hardware scans through some bios tools and it all scanned fine, but I don’t know how accurate those are…