I work in my company’s internal PR division and one of our tasks is to prepare the daily newsletter that is sent to all of our employees. The slightest mistake this month is becoming reason for public, vocal complaints made by our chief, citing risks to our division’s reputation. It’s like working in a nuclear power plant’s control room and having a potential chernobyl incident every single day.
Also I feel that our area lacks some sort of manual or white book. Having to remember by heart several rules and exceptions is just too stressing. It’s like playing those platform games where out of nowhere a hole opens after you dodge some obstacle and you lose anyway.
Correct me if I’m just being cranky or lazy.
Seems like a business processes is at fault here. If something minor like an error in a daily internal newsletter is causing an exec to freak out perhaps some oversight is needed.
Then it problem is no longer yours as someone else with authority approved it.
You can also be the change you want to see, draft a manual or a “Don’t post stuff about X if Y is mentioned” documents. Unload it from your head.
already started a doc in here, “unwritten rules of the internal pr division, written”.