• @teuniac_
    link
    01 year ago

    You say that probably because many components in it look like common sense.

    “Duh, of course the response to a problem should be to rectify it” (simplifying slightly)

    Lots of companies don’t though. Or they jump to a conclusion about the best solution. Or some middle manager decides he knows what’s best and then proceeds to break things.

    It’s quite useful to have a philosophy that gives authority to non-traditional but logical steps.