Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • tabrisEnglish
    6•1 year ago

    At its core, the service charge is about driving change in our industry – helping ensure our business can thrive in challenging economic environments and compensating each member of our team in a more equitable way – in a way that uniformly increasing our food prices doesn’t allow for. 

    I don’t understand what the difference is between adding the service charge and increasing prices. Literally no justification for this, just a “trust us, bro”.

    • RoboticideEnglish
      4•1 year ago

      The difference is “We don’t want to raise the listed prices on our menu.”