Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]
Isnt that what they are doing here in theory? (assuming they arent just keeping it and not paying them higher wages)
At the very least there should be no tip option since thats what the service fee should be doing, but in theory this is what everyone online appears to want… higher prices and better pay for the employees (unless everyone really just wants the same prices, no tipping, and higher pay for the employees)
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Its a bit of bullshittery (again, assuming all that money goes to the staff here), but ultimately its the same thing as raising the menu prices 18%. My hunch is that people would scoff at the prices if they listed them on the menu and wouldnt go there, so they do this as a way to offset that.
Yeah, people would be less likely to order food there if they knew that everything on the menu is more expensive than advertised, imagine that! It’s almost like people don’t being swindled under obviously false pretenses!
I just mean to say that what people SAY they want, at least online, (better pay/benefits for employees, no more tipping) is at odds with what they actually expect and will tolerate to see on the menu. This is done in a very shitty, maybe even illegal way, but it does draw the direct line from the higher cost of the food to the higher pay for the staff.
They also have the tip option which adds an even further layer of BS to it.
Im not supporting this in any way but it is a way to break it down for customers to show them without tips this is how much extra it would be.