Royal mail is atrocious for delivering letters these days. Our postie is a nice guy and told us they have been told to prioritise parcel collection and delivery over mail.

This has led to letters not being delivered for weeks. My partner received a letter for an NHS appointment after the appointment. They only knew about the appointment because of a text message two days before hand, which was a surprise, and they were pissed as plans had to be changed. The coordinators said they had sent the letter a couple of weeks prior.