Ford’s back on top in quality.

“Mistakenly, we thought that by just introducing artificial intelligence and adjusting the design requirements that we had, that that would produce a high-quality product,” said Charles Poon, VP of vehicle hardware engineering, in a briefing this week with reporters.

  • tedd_deireadhEnglish
    15·
    20 days ago

    In addition, the automaker underestimated the value of the institutional knowledge accumulated by its more veteran engineers who had worked through multiple vehicle-development cycles. And this combination of phenomena led to a drop in quality in Ford’s vehicles.