There’s a difference with large corps, though - decisions get mired in committees and delegation, and it gets hard to see what’s actually happening a couple of org levels away. I don’t have any problem accepting that Tim Cook has no idea how badly run any specific Apple Store might be. LMG may technically be a corporation, but 120 people isn’t large. LMG functions like a sole proprietorship - the big boss is in the building with all his minions, probably lays eyes on most of them weekly if not daily, and sets culture by example.
There’s a difference with large corps, though - decisions get mired in committees and delegation, and it gets hard to see what’s actually happening a couple of org levels away. I don’t have any problem accepting that Tim Cook has no idea how badly run any specific Apple Store might be. LMG may technically be a corporation, but 120 people isn’t large. LMG functions like a sole proprietorship - the big boss is in the building with all his minions, probably lays eyes on most of them weekly if not daily, and sets culture by example.