Edit 2: Finally found the solution, a user on GitHub got it https://github.com/ValveSoftware/Proton/issues/519#issuecomment-1569721291 It was due to my Intel ARC GPU apparently that is missing some support

Edit 1: I installed the Epic version too with Heroic and it starts without a hitch, so I think we can rule out hardware issues, still when it gets to the loading screen within the game it alternatively fails saying that it can’t connect to the net or isn’t able to instantiate EAC


I just got the game after looking on ProtonDB since it is supported apparently, but every time I launch it, it always just crashes like that.
The only info I could get was from running from the terminal, at some point it says for 11 times:

LogWindows: Warning: SymLoadModuleExW. Error: 6

And then:

LogWindows: Error: === Critical error: ===
LogWindows: Error:
LogWindows: Error: Fatal error!
LogWindows: Error:
LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

There’s a lot of other stuff too before and after, if that is important tell me and I’ll add that in, but I figured it wasn’t, I have no knowledge though.

System info:

OS: Fedora Kinoite 38
Package: Steam 1.0.0.75 (Flatpak)
Proton versions tested:
 - Experimental
 - 8.0-2

Hardware info:

CPU: AMD Ryzen 7 5700G
GPU: Intel Arc A750
  • @QuazarOmegaOP
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    English
    12 years ago

    Hmm idk, I’m on 23.1.2-1

    Now that I tried running the game from Heroic, since I remembered that I had the game on Epic too, it does launch and the first cutscene played correctly, but when it gets to the loading it says it can’t connect to the network, then I retry and it says that the “EAC client cannot be instantiated” although I have enabled it in the Heroic settings and I have the required gamemode installed on my system too.

    So at this point I doubt it’s a hardware problem, I guess I’ll contact Steam support and maybe ask about Heroic somewhere, so I can just get a refund if it starts to work there