Steam deck players, how did you get your game to run? My game keeps crashing on the steam deck, no matter what I do. The farthest I’ve gotten was about 5 minutes into the game, then either the game crashes or the console just shuts down. It keeps throwing DirectX error on crash. I’ve reinstalled, verified game files, even factory reset the console.
It’s a steam purchase, I’ve been having problems from the get go with this hand held. Im starting to think I got a bad unit.
I could maybe see a memory issue leading to general instability like that.
Valve support has been really good, leaning towards very generous interpretation of the warranty from everything I’ve seen, so an issue on a brand new product should be resolved pretty easily.
You probably don’t have to, but it might save you hassle to try reinstalling steam OS. This is the first guide I found if you have access to a Windows PC. If you have Linux/Mac I can find you the alternative way to write the USB if needed. Sometimes that will clean everything up, even on new units.