Chiltern Railways’ services became the latest to transition into public ownership on Sunday, marking the sixth train operator to be nationalised by the Government.
The UK’s largest train operator, Govia Thameslink Railway, alongside c2c, Greater Anglia, South Western Railway, and West Midlands Trains, have already been brought into public ownership by the Government.
From December, the Department for Transport (DfT) confirmed that 25 additional daily Chiltern Railways services will be introduced to help tackle “overcrowding”, delivering 10,000 extra seats during each weekday. This plan incorporates half-hourly weekday trains running along the Chiltern main line between London and Birmingham, as well as an increase in weekend journeys.
I never understood the complain of DB (and overall German trains), but I only use them once a year. Now for the ticket selling machines… Wtf designed these, they are easily the worst customer experience I’ve ever got on a ticket machine ever! Also the app. Why??
The fucking app is a perfect demonstration of what happens when a company has way too many middle managers who have to justify their existence somehow. So instead of helping to efficiently get people from A to B, they just keep “developing” features for like 0.01% of users.