I was on hold once and the music was some pretty solid low effort lounge jazz that cycled through like 12 different but similar songs. It was calm enough to relax to and when the call actually got ansered I found myself missing the chill soundtrack to my day. More places should do it that way.
My second favorite is when it plays about 2 min of shitty music recording and then interrupts to tell me the call is important, but whatever system they have is clearly not handling this well so the quality of both soundbites starts to degrade the longer you’re on hold until the music sounds like a dying speaker pressed to a handheld somewhere and the important call voice is unintelligible for every other syllable. Those are so fucking fun because it feels like a genuine horror story moment.
I was on hold once and the music was some pretty solid low effort lounge jazz that cycled through like 12 different but similar songs. It was calm enough to relax to and when the call actually got ansered I found myself missing the chill soundtrack to my day. More places should do it that way.
My second favorite is when it plays about 2 min of shitty music recording and then interrupts to tell me the call is important, but whatever system they have is clearly not handling this well so the quality of both soundbites starts to degrade the longer you’re on hold until the music sounds like a dying speaker pressed to a handheld somewhere and the important call voice is unintelligible for every other syllable. Those are so fucking fun because it feels like a genuine horror story moment.