The Mod Helper Program is a tiered system that awards helpful moderators with trophies and flairs. Reddit users accrue karma by receiving upvotes and awards, and lose karma if they receive downvotes. The program rewards moderators who receive upvotes on comments in r/ModSupport.
Comment karma earned in r/ModSupport will be rewarded with trophies that will “signal to other mods that you are a source of valuable information,” the moderator support team announced on Thursday. Each rank awards unique trophies and flairs, ranging from “Helper” to “Expert Helper.” Reddit launched a similar program in r/help earlier this year, which rewards users who accrue karma by responding to other users’ requests.
Reddit also launched the Modmail Answer Bot, which automatically responds with relevant links to the site’s Help Center. If the recommended articles don’t answer a specific request, it will create a ticket that will be handled by a human admin. The bot is designed to streamline moderator requests so the admin team can focus on more complex issues.
Additionally, Reddit is merging the moderator-specific Help Center with its sitewide one to ensure that support resources are “easy to find and accessible from the same location.”
In the most upvoted comment replying to the announcement, Reddit user MapleSurpy expressed frustration over the lack of useful moderation features available on Reddit’s official app. Moderators have requested ban evasion tools and “actual help from admins” when dealing with “problem users,” MapleSurpy said.
“We’ve asked for better tools on the official app to run subs now that Reddit took away every single third-party one,” they said. “What did we get? Another automated system … and flair rewards. Thank you SO much, I’m sure this will solve a whopping zero problems.”
Another user pointed out that the flairs aren’t based on comments that are actually helpful, and that “snarky people who are funny” will reach “expert in no time.”
Probably just fools. Working for a corporation that makes money from your work without sharing any of it with them. Nobody should be moderating on Reddit without getting paid.
There’s value in creating and maintaining a community for something you love. I imagine it’s a bit like gardening: Pulling weeds and hauling mulch isn’t fun, but when you take a step back you’ve created something nice.
Or something. I’m shit at gardening and never wanted to be a mod, probably for the same reason. And it would be far, far better to have your garden not be harvested by a megacorporation who can kick you off at any minute, but that’s why I use the fediverse.
Would you garden on another person’s property?
Not a community garden.
That’s not what Reddit is, it’s a corporation.
We spent a decade thinking it was a community garden.
Reddit said fuck you. Mine.
For sure. I don’t mind moderating on Lemmy because nobody is making any money here. I’m doing something because I want to. However, I’m not going to do something even if I want to if someone else is making money from my efforts and not giving my me fair share. Whatever that may be.