I recently posted looking for help diagnosing my D4K which all of a sudden stopped outputting anything from the main emitters. After trying all the suggested troubleshooting steps, I decided I’d just have to talk to Hank himself and see if he’d send me a boost driver for free so I could attempt to replace it with some soldering advice from YouTube.
I was already saving up for a DW4 as my next light, but with the sale I had to jump on an M44 too. I emailed Hank after placing my order, and he quickly responded that the solder job would be difficult, and he’d include a brand new head for my D4K with my order!
With all the rave reviews about Hank’s customer service I thought he’d do me a solid with the driver, but I did not expect basically an entire new light!
Now the hard part is deciding what to order next. . .
Hank is a real gem. I am amazed at his customer service and willingness to take custom orders.