Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.
Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.
Data aside. When asking for feedback, they are asking for my time. My time has value to me. My input has value to them. A request for input from me costs me something I value but benefits them not me.