It seems like all they had to do was fix the coin machines that seemed to always be broken (or just counted the coins at the slowest rate possible), or maybe give us the tap-to-pay options that you can find on gas station pumps nowadays. But nooooo, let’s go with this OCR system that doesn’t understand how to read all the license plates and costs even more because they have to mail all these letters.
That’s not strictly an Oklahoma turnpike problem either. I got a letter from Texas once saying I’d ran through a toll booth without paying, but the computer got the numbers (and state license plate) wrong. They were even trying to collect on a license plate I hadn’t had on the car in five years, so their database was old. I had to call in about it, and luckily the person said, “Yeah, this happens all the time” and removed the charge.
It seems like all they had to do was fix the coin machines that seemed to always be broken (or just counted the coins at the slowest rate possible), or maybe give us the tap-to-pay options that you can find on gas station pumps nowadays. But nooooo, let’s go with this OCR system that doesn’t understand how to read all the license plates and costs even more because they have to mail all these letters.
That’s not strictly an Oklahoma turnpike problem either. I got a letter from Texas once saying I’d ran through a toll booth without paying, but the computer got the numbers (and state license plate) wrong. They were even trying to collect on a license plate I hadn’t had on the car in five years, so their database was old. I had to call in about it, and luckily the person said, “Yeah, this happens all the time” and removed the charge.