Fake listings have emerged as a major problem for Airbnb, threatening to scare off consumers and prompting the short-term rental service to use AI in an effort to crack down on fraudsters.

Airbnb says it has removed 59,000 fake listings and prevented another 157,000 from joining the platform this year.

Fake listings and high cleaning fees are among several issues that Airbnb said Wednesday that its users highlighted in a company survey. Others included high cleaning fees and a desire for lower prices.

  • Dulce Maria
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    89 months ago

    “Fraudulent listings create refunds and rebooking costs for Airbnb,”

    • @Fredselfish
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      169 months ago

      They don’t provide refunds Even for this. I hear so many nightmares of people trying to deal with customer service. For me I want them to fail because they are causing a housing crisis.

      Fucking landlords and scum buy up all the housing and then rent it out through this service and keep average person from finding affordable housing. So fuck Airbnb.

      • @big_slap
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        59 months ago

        I’ve gotten fucked on a fake listing with airbnb. swore them off ever since.

      • @WhatAmLemmy
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        59 months ago

        They are 1 of dozens of problems causing housing crisis’s in cities around the world, and far from the top. Probably the easiest problem to solve, though.

      • Bipta
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        39 months ago

        Even if they fail, now banks are buying houses to rent. The game is rigged and will remain rigged.

    • @[email protected]
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      49 months ago

      Makes sense, just drags Airbnb down. I suppose if your only goal is to do hurt Airbnb then it’s doing something at least