Is there a template for rules? Rules for rules? Is there a lot of spam and abuse requiring moderation?
Are most communities ghost towns? How do you grow? Can discussion threads be cross posted?
Thanks for any discussion!
Is there a template for rules? Rules for rules? Is there a lot of spam and abuse requiring moderation?
Are most communities ghost towns? How do you grow? Can discussion threads be cross posted?
Thanks for any discussion!
I started and moderate [email protected] and was invited to moderate [email protected]. It can be a lot of work. The main tasks are (1) figuring out and implementing ways to grow the community, (2) finding other moderators that will be a good fit, (3) addressing suggestions and complaints made by users, (4) creating rules that discourage toxicity while trying not to limit freedom, and (5) deciding on mod interventions.
Luckily, these communities have been great. The users are just awesome people, and my fellow mods are amazing. Still, of those, 5 is the most taxing for me. I try to be as considerate and fair as possible, so it takes a lot of energy to make those decisions. Also, I’ve been dreading it even though it hasn’t happened, but from what I’ve heard, having to deal with troubling posts such as child sexual assault material, gore, etc.
Tips:
Make sure to recruit a good mod team. It helps to have others to discuss mod actions with. Also, some days, I just don’t have the energy to mod.
Treat your users with respect and compassion. I’ve seen lots of subs and communities where the mods are on some power trip or treat their users as subordinates. It reminds me of jaded cops. This creates an antagonism between you and your community.
Be kind to yourself. You’re doing your best, and no one is perfect, even if the users insist on perfection.
Frequently take time off from moderating to recover.
Network with other relevant communities for growth and insight opportunities.