Fake listings have emerged as a major problem for Airbnb, threatening to scare off consumers and prompting the short-term rental service to use AI in an effort to crack down on fraudsters.
Airbnb says it has removed 59,000 fake listings and prevented another 157,000 from joining the platform this year.
Fake listings and high cleaning fees are among several issues that Airbnb said Wednesday that its users highlighted in a company survey. Others included high cleaning fees and a desire for lower prices.
Another important issue I think Airbnb should address is high cleaning fees.
Add high cleaning fees to the list while you’re at it.