Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
Why haven’t you? Throw it in the queue, don’t mark it as an issue that might lose the company thousands of dollars per minute, and good things can happen!