Steve talks about the critical importance of product content and the role it plays in whether consumers abandon their shopping carts, make a purchase, or return a product. In fact, 70% of online shoppers say product content can make or break a sale.
Steve talks about the critical importance of product content and the role it plays in whether consumers abandon their shopping carts, make a purchase, or return a product. In fact, 70% of online shoppers say product content can make or break a sale.
I had to read most of the article to figure this out, too. It’s referring to the product description and accompanying media. Some sites show you little more than a 64-pixel thumbnail and generic info like “Size: 10, Color: Blue”. Having “more content” means high-quality and accurate product photos, sizing charts, etc. Considering that definition, it seems obvious that buyers are reluctant to pay for something if they’re not even sure what they’re getting.
So details about the product. How the fuck is that “content”?