We dug into how American tipping culture got so broken, and the fight to fix it.

It turns out that your tips are subsidizing the payrolls of multi-billion dollar chains, while they pay their workers under minimum wage.

It’s a system rooted in slavery, and pushed by a wealthy restaurant owners onto the rest of us.

But there’s a growing movement to change it.

  • @[email protected]
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    -141 year ago

    Gentle request to still tip if you think service was bad. The employee could be having a bad day, something could be out of their hands, or even if they’re just a shitty worker, they can be let go after enough fuck ups. Denying someone their tip because you think it was “bad service” is part of that bullshit master-slave dynamic. Normal employers can’t deny wages if someone shows up and doesn’t do the work - they have to be fired or sent home

    • @hdnsmbt
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      151 year ago

      Gentle request to pay employees properly instead of shifting that burden to the customer and laughing on top of the pile of money you saved.

      Denying someone their tip because the service was bad is the exact purpose of a tip. Making it anything else is exclusively helping shitty employers and literally no-one else.

      • @[email protected]
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        1 year ago

        Yeah, and tips are the thing shifting burden onto customers…so denying servers or whoever a tip as long as that system is in place just hurts employees, not employers. If you want to hurt employers then help employees unionize. They kinda need tips to build emergency funds and shit during that process, unless you want to go the route of voting unions as requirements in the meantime?

        Edit: you could also not go to stores that rely on it to begin with

        • @[email protected]
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          1 year ago

          You’re seriously suggesting that the way we end tipping culture is to tip everyone even more for an indeterminate duration of time so the employees receiving those tips can… save up for strike funds to strike against tipped wages…?

          If customers tipped so well that employees could make that kind of money, no one would be striking to end it. All you would have accomplished by this is twisting the arms of customers even harder than before. This is the exact opposite outcome everyone downvoting you is seeking.

          If I’m being frank, I think the only way to truly rip off this bandage for good is to stop tipping, and squeezing employees. Make these jobs so unpalatable to work at that no one will willingly take one. Starve the employers that normalize subminimum wage of their labor pool, and either force them to adapt and offer living wages or drive their unviable business models out of business.

          Of course, that solution is horrendously machiavellian, requiring that things get much worse before they get better. Far worse than any human with a drop of empathy would allow. So, yeah, while I do think it’s the most realistic answer, it’s obviously a bad answer.

          The next best thing for customers to do is simply not give these places business, as you suggested in your edit. That’s my strategy right now. I do tip at expected rates when I am in such places, because I’m not an asshole, but I minimize my trips to them as much as possible.

          More unions sounds like a great idea! It’s the less machiavellian and more organized version of the “drive the ones that don’t comply out of business” idea. I’m all in. But it’s unclear exactly how random passing customers should help create unions. All I can note is that expecting us to give more patronage to the business that has every incentive to bust the would-be union while also stopgapping one of the major issues that would drive the formation of the union in the first place by tipping harder is probably not the way.

        • @hdnsmbt
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          11 year ago

          It doesn’t matter who I hurt by not tipping. It matters that I help shitty employers keep up a shitty system if I do. Employees are being hurt whether I tip or not. But my money will not go into some exploitative asshole’s pocket, regardless of your appeals to emotion.

          You’re telling me, the customer, that I should help the employees unionize? Are you all up to date with the respective responsibilities of parties here? I believe it’s the employees who should drive unionization, not customers who are entirely unable to do anything about it.

          Also, was the suggestion that tips go into emergency funds meant seriously? Do you know how unions and emergency funds operate?

          Most businesses don’t advocate that they’re exploiting their employees, so your suggestion to just “not go to stores that rely on it” falls a bit flat.

    • squiblet
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      21 year ago

      I’ve seen people too because their food came out slowly, even if it was hot then they got it… which is entirely beyond the control of the server, except if perhaps they lagged on turning in the order. Pretty lame if the place is just slammed and they end up doing twice the work for the same amount of tips.