We have several in my city and you’ll randomly walk in to find that their pharmacy is closed in the middle of the afternoon. It’s been a real PITA to deal with since my parents are both elderly with lots of prescriptions that I pick up. I’ve had to drive 20 miles away to a different Walgreens to get insulin, spent hours on the phone trying to transfer stuff from one location to another because they can’t maintain their hours, wait in the lobby for an hour to get an urgent prescription filled, etc. I really hate their service but our other options are pretty limited since all the independent pharmacies closed down and their old pharmacy through BiMart shut down.
I experienced the same frustrations with our Walgreens, and thought that was as bad as it could get. Then my health insurance plan mandated that we all stop using in-person pharmacies and switch to this stupid mail delivery system. You know what’s worse than having to wait for Walgreens to open so you can talk to a pharmacist? Sitting on hold hoping to talk to the one anonymous random pharmacist Optum has on staff. Want to transfer a prescription? Having trouble with a particular manufacturer or generic? Good luck.
We have several in my city and you’ll randomly walk in to find that their pharmacy is closed in the middle of the afternoon. It’s been a real PITA to deal with since my parents are both elderly with lots of prescriptions that I pick up. I’ve had to drive 20 miles away to a different Walgreens to get insulin, spent hours on the phone trying to transfer stuff from one location to another because they can’t maintain their hours, wait in the lobby for an hour to get an urgent prescription filled, etc. I really hate their service but our other options are pretty limited since all the independent pharmacies closed down and their old pharmacy through BiMart shut down.
I experienced the same frustrations with our Walgreens, and thought that was as bad as it could get. Then my health insurance plan mandated that we all stop using in-person pharmacies and switch to this stupid mail delivery system. You know what’s worse than having to wait for Walgreens to open so you can talk to a pharmacist? Sitting on hold hoping to talk to the one anonymous random pharmacist Optum has on staff. Want to transfer a prescription? Having trouble with a particular manufacturer or generic? Good luck.