I have one and the chocolate pods are delicious! Caramel is okay. I think it’s a good product. It’s kind of a strange design, but the capsules fall into a bucket that can be emptied out so you don’t have to worry about making a mess. The weird part is when you place capsules into the machine you have to hope they don’t drop straight through into the trash bucket. Also the pods are a bit expensive so I only buy 1 box of ten a month and stretch out when I drink Nespresso.