When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?

CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)

Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.

  • XbSuper
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    1 year ago

    No. I’m about to retire at 38, I don’t need your advice.

    • @[email protected]
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      01 year ago

      Lol sure, okay boomer, send some of those money stacks our way if you’re going to waste our time trying to grandstand on the internet.

      • XbSuper
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        01 year ago

        38 is a boomer? Those goalposts just keep on moving.

        • @[email protected]
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          11 year ago

          And I’m a robot from the future sent to help mankind only to be left disappointed at their primitive need to fight over territory and assert dominance. What’s it to you?

          Or perhaps I’m a bowling ball dreaming I’m a plate of sashimi.

          Either way, you need to do what I told you to do and Grow. Up. Read a book, you old piece of shit.

          • XbSuper
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            11 year ago

            Get off my lawn, just because you’ll never own one doesn’t mean you can use mine.