I tried to do grocery shopping at instacart recently.
The prices looked good, I spent some time making a bigger basket(around 100$) and went to checkout. Then I found out that they charge service fee about 13$, delivery fee 4.50$, heavy fee and at the very end they also added tax. My 100$ shopping was now over 120$ but then they asked me to tip the driver and options were 10% or 20%. I tried to enter custom amount but was discouraged with a scary prompt saying that my driver will see the tip and that tips under 15% are highly discouraged as my order might be deprioritised… so all those service fees, delivery fees and heavy fees are just used to run the website?! But actually paying your own employees? Nooo… that’s up to you, kind stranger on the internet! Please, be generous (we are tired to look for another poor bastard every two weeks or so)!
I tried to do grocery shopping at instacart recently.
The prices looked good, I spent some time making a bigger basket(around 100$) and went to checkout. Then I found out that they charge service fee about 13$, delivery fee 4.50$, heavy fee and at the very end they also added tax. My 100$ shopping was now over 120$ but then they asked me to tip the driver and options were 10% or 20%. I tried to enter custom amount but was discouraged with a scary prompt saying that my driver will see the tip and that tips under 15% are highly discouraged as my order might be deprioritised… so all those service fees, delivery fees and heavy fees are just used to run the website?! But actually paying your own employees? Nooo… that’s up to you, kind stranger on the internet! Please, be generous (we are tired to look for another poor bastard every two weeks or so)!
I refuse to use most of those services for this exact reason.