After dealing with disgruntled customers over its forced plan migrations, T-Mobile finds itself on the hot seat once again with a new issue. As shared by The Mobile Report, some T-Mo customers received a text notifying them that they will automatically be switched to paperless billing starting next month. The text reads: “T-Mobile: To simplify how you receive your bill we are converting your account ... [read full article]
This is hilarious, since their system is so broken it won’t let me create an online account, and no amount of talking to customer support has helped. So the only way I know anything about my account is through the letters they mail me.