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  • @Ternpike
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    31 year ago

    Reddit has been a kind of unofficial support channel for a lot of companies since it doubles as good pr to be visibly helping their community. For smaller companies it’s also a lot easier to spin up a subreddit and try to attract people there for a free marketing and support platform. I see quite a few tech companies operate in that way, but Ubiquiti is one of the bigger ones that first comes to mind.

    With the rise of Discord, I think Reddit is losing some ground in that space much like individual forums before it, but Reddit still has a lot of historical data in it for troubleshooting things that aren’t as common.

    • @Kuma
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      11 year ago

      Ah like twitter. I can see why that would be a good way to look up solutions then. I like individual forums more tho they are usually better integrated and has articals (depends on the company ofc). Thanks for the insight!

        • @Kuma
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          11 year ago

          This whole protest has really opened my eyes. So many companies and users use reddit as a knowledge base. I actually tried to use it as one because of that the other day. I think i picked the wrong subject tho (shoes). A lot of ppl liked a shoe model and said it was the best in the world but about the same amount of other users said they hated it with passion. It just made it harder for me 😂

          • @Ternpike
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            11 year ago

            Sounds like the Redwing Iron Rangers haha. People either love that shoe or say it’s a trash waste of money and should get X brand instead. Then it’s just back and forth anecdotes and people accusing improper care etc

            styleforum is usually pretty good about shoes, but they lean pretty hard into dress shoes and I don’t know the name of the style, but ivy league sneakers is what I’ll call them.

            • @Kuma
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              11 year ago

              It was a fight between one Adidas model and two others and some ppl randomly dropped other brands like nike hahah

              Nice, thanks! I will save their webpage for when I need dress shoes. I have always gone for flat shoes. Vans are what I have been using the most because they work great for my foot shape and look nice. But my heels started to hurt recently (even tho i use heel cushion) so i looked up sporty shoes that can be used in casual settings so my feet will be happier and that was a completely new world for me haha