I want to enter an AMD Rewards code and downloaded the AMD PVT from https://www.amdrewards.com/pvt.

However, once I enter my code, the program says:

AMD PRODUCT VERIFICATION TOOL - Linux CLI
v0.9.9.6


System check did not pass.
A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again.

What can I do about that? Why does it not detect a qualifying product even though I clearly have it installed in my system as shown by lspci?

  • AgriasArseid (she/they)English
    12•1 year ago

    I had that issue too, apparently the vendor gave me a code for the wrong piece of hardware, either way amd support helped me get the correct code that verified properly.