Hi,

I just bought a brand new LG Gram. For the 2 minutes that I used Windows, the speakers worked fine. Since I installed pop OS the speakers don’t work at all. I even tried reinstalling the whole entire OS and they still aren’t working.

Thanks in advance!

https://linux-hardware.org/?probe=e9f8c192f1

  • @[email protected]English
    3•1 year ago

    This appears to be a common issue with the LG Gram. I found the following thread on the Linux Mint forums:

    https://forums.linuxmint.com/viewtopic.php?t=401957

    This lead me to an upstream bug report in the sof project (audio firmware):

    https://github.com/thesofproject/linux/issues/4363

    In this bug report, a user reported running a script that used the hda-verb command to configure the firmware worked around their issue and produced sound. Details about this script can be found on the Fedora forums here:

    https://forums.fedoraforum.org/showthread.php?331130-Fixing-ALC298-audio-(no-sound-from-speakers)

    Anyway, YMMV with this, but I guess this shows why buying hardware that supports Linux out of the box can make life easier. Good luck!

    • @AmYisraelChaiOPEnglish
      1•1 year ago

      Thank you so so so so much for all this research!!! But it’s not letting me move the file to /usr/local/sbin and I also don’t understand the step after that. Again, thank you so so much!!!

      • @[email protected]English
        2•1 year ago

        You may need to use sudo to move the file there since it is a system directory.

        Otherwise, if you could provide a screenshot or a paste of the error, we may be able to help you further.

        • @AmYisraelChaiOPEnglish
          1•1 year ago

          Genius! I got it to move but I don’t understand the next step, and also the sound still isn’t working even though I pressed ‘run as program’.

          • @[email protected]English
            2•1 year ago

            To test out the script, you can do sudo /usr/local/sbin/necessary-verbs.sh. See if that works.

            If it does, then I can explain about the Systemd unit.

              • @[email protected]English
                2•1 year ago

                You probably need to install the package with the hda-verb command:

                sudo apt install alsa-tools

                After you do that, try to run the script again and see if it works.

                • @AmYisraelChaiOPEnglish
                  1•1 year ago

                  The script worked ran this time but there’s still no sound. :-( Thank you so so so much though, I really appreciate your help! Let me know if you’ve got any other tricks up your sleeve ;-)