@[email protected] to [email protected]English • 1 year agoLoving this AI revolution so farsh.itjust.worksimagemessage-square61fedilinkarrow-up11.48Karrow-down110
arrow-up11.47Karrow-down1imageLoving this AI revolution so farsh.itjust.works@[email protected] to [email protected]English • 1 year agomessage-square61fedilink
minus-square@Potatos_are_not_friendslink16•1 year agoDon’t forget the 2 minute preamble about how the options have changed, and how they value you as a customer. If some bad shit went down, it’s also a 30 second recording of “unprecedented times”.
minus-square@jaybonelink7•1 year agoWhen have the options ever not changed? Do they think I’m calling so regularly that I have the options memorized? If so, that assumption says a lot about how shitty their product or service is.
minus-squarePunkielink4•1 year agoIt’s a psychological trick to make you pay attention. Source: I used to program call centers.
minus-square@CosmicTurtlelinkEnglish4•edit-21 year agoThere’s one doctor’s office I call that has been saying “our menu options have changed” for like 10 years and literally the options are: 1 - If you are a doctor 2 - New patient or existing patient scheduling an appointment 3 - medication refills 4 - billing 5 - directions and fax number 0 - talk to a representative It hasn’t changed and have my phone programmed to wait 3 seconds before hitting 2.
Don’t forget the 2 minute preamble about how the options have changed, and how they value you as a customer.
If some bad shit went down, it’s also a 30 second recording of “unprecedented times”.
When have the options ever not changed?
Do they think I’m calling so regularly that I have the options memorized? If so, that assumption says a lot about how shitty their product or service is.
It’s a psychological trick to make you pay attention.
Source: I used to program call centers.
There’s one doctor’s office I call that has been saying “our menu options have changed” for like 10 years and literally the options are:
It hasn’t changed and have my phone programmed to wait 3 seconds before hitting 2.