She literally called me at the time of the appointment to tell me she can’t see me. She was so apologetic, but was like “I absolutely can treat you, but I’m not allowed by your insurance”. Fuck this country.

Update: I went to urgent care. Before leaving home, I called to be sure they would accept my insurance (Aetna). They said yes… After arriving for my appointment, they told me they do not accept my insurance. I will simply leave without paying.

Final Update: I can understand that that differences in physical biology demand different attention. That’s not what I’m complaining about. It’s the way it’s set up. I was told that at my appointment. Why not just refer me to a specialist? The website could’ve even just referred me to urgent care (yes, my insurance requires a primary care physician’s referral for urgent care, according to the urgent care facility). But, no, their goal is to obfuscate and irritate until the patient gives you and pays out-of-pocket.

I was able to receive care at a cost I could not afford. I won’t discuss what I had to do to “find” the money to pay for care and prescriptions. That being said, the condition I was diagnosed with was more serious than a simple infection, and I’m glad that I saw a doctor. I need further treatment and just hope I can get insurance to cover any of it.

If you’re an American reading this, please consider ways to get involved in organizing in support of Medicare For All in your community. Here is one resource I have found. We don’t need to live like this. We deserve better. Stay safe and healthy, friends.

  • salt
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    361 year ago

    Are you sure this isn’t just a CVS thing? It says the same thing for me and I know my insurance covers UTIs for everyone. Maybe try an urgent care?

    • @DRx
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      551 year ago

      This is correct… there is 2 things to remember here

      1. CVS only has nurse practitioners, nurses, or pharmacists that are doing the screening, and must refer for certain cases
      2. There are 2 types of UTIs….
      • complicated and uncomplicated
      • Men ALWAYS have a complicated uti due to the anatomy of where the uti is located
      • women can have either, these NPs are only allowed to treat UNCOMPLICATED UTIS and must refer all complicated cases to a physician.

      FYI it has nothing to do with insurance

      • salt
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        61 year ago

        I figured there was some kind of reason. I didn’t know about complicated vs uncomplicated, appreciate the explanation!

      • @runawaycorvid
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        21 year ago

        Thankfully I found this before I felt obligated to post. NPs/PAs at these clinics operate via protocols signed off by physicians.

        And adding on to what you and a few others have said — it isn’t normal for men to get UTIs, hence the ‘complicated’ description. They often get treated with antibiotics for longer durations at a minimum.

    • Neuron
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      1 year ago

      Yeah it’s a minute clinic thing, and probably to do with how much insurance companies are willing to pay for such a short visit in that care setting. A real urgent care would absolutely be able to see them for this, and should have no trouble billing insurance. CVS wants low hanging fruit easy to address complaints only.

    • @[email protected]
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      41 year ago

      I had a UTI when I was about 50 and I went to the urgent care since it was a weekend. My insurance covered it. UTIs suck.