If you aren’t in the US, it absolutely is the employers responsibility to ensure their employers aren’t forced to endure abuse from the public
I’ve worked with call centers extensively, and yes, that is exactly the recourse - block the number if they are calling, issuing trespass orders if they are in-person, and tearing up contracts if they are customers
Right, so in 2. your employer has failed to ensure you aren’t forced to endure abuse. You endured the abuse and then the took action to prevent it from coming from the same source again. You would suffer again in the future.
Right, so in 2. your employer has failed to ensure you aren’t forced to endure abuse. You endured the abuse and then the took action to prevent it from coming from the same source again. You would suffer again in the future.