I use an rmm called level. The remote support function under Wayland doesn’t allow keystrokes or mouse input in Firefox.

Question : Is it that Firefox has not implemented the necessary features to allow input? Or is this more likely to be the rmm?

I reached out for a feature request to level, great company BTW.

UPDATE: So, it turns out that my RMM is working fine under Wayland. Level got back with me because they couldn’t reproduce the problem. So I tried to reproduce the problem. Only to find it is working just fine. Whatever was causing that problem, I have no idea. But it’s gone.

  • Rustmilian
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    1 year ago

    Wayland imposes new rules, and one of those rules being that programs can’t arbitrarily access keystrokes and mouse input. This is done to protect against keyloggers as they are used by malicious actors to gain a bevy of information like passwords, banking information, personal information, etc.
    I’m unsure if it’s Firefox, the RMM or both, but the necessary permissions aren’t granted and that’s why it’s not working.