• @LemmyKnowsBest
    link
    English
    71 year ago

    So what exactly is their phone number and address to direct complaints and feedback to?

    • Neato
      link
      fedilink
      31 year ago

      Look at back of product. Often it’ll have someoney like, "If you have any questions or weren’t fully satisfied call this number. ". Or it might be on their site now.

    • @[email protected]
      link
      fedilink
      English
      21 year ago

      Should be pretty easy to find on their packaging or website, as it looks like someone else here pointed out :) Also, we can’t tell what the hell it is so not sure how you could think we could tell ya… :)

      • @LemmyKnowsBest
        link
        English
        2
        edit-2
        1 year ago

        Oh I thought you meant there was one point of contact for such things, like we have the “better business bureau” or the FCC federal communications commission, or the FDA etc.

        • @grue
          link
          English
          31 year ago

          The better business bureau isn’t a government agency.

        • @[email protected]
          link
          fedilink
          English
          11 year ago

          The BBB is a non-profit company that only has as much power and influence as given them by the public. Tell me, do you check the BBB often to decide on how you spend your money? No one else does either! The BBB is about as toothless as they come. FCC like you said…nothing to do with this. FDA would be who you would contact if the product required recall such as was ‘adulterated’ and made you sick. Or I guess if you could prove the company didn’t follow FDA GMP’s. I guess if you want to try to tattle you could find out what quality and food safety schemes they follow. This is ‘sometimes’ proudly displayed on their website. You are looking for SQF, AIB, BRC as those are the big 3 GFSI schemes right now. Lol I am giving you waaay too much info probably. Anyway…there isn’t a manager you can ask to speak to on this one. It’s report it to them, or possibly their certifying GFSI body (which will probably get you nowhere).

          • @LemmyKnowsBest
            link
            English
            11 year ago

            okay well one time a company was being scammy on me so I told them I would report them to the better Business bureau and they backed off.