“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
It’s crazy how they can’t just be normal about it. Have tipping at the checkout screen, but don’t have an option pre-selected/remember what the user chooses.
entirely agree it’s a simple UI issue, but the objective is to punish users for wage increases in order to get those advancements rolled back. because their management are dickheads.