• AutoTL;DRB
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    31 year ago

    This is the best summary I could come up with:


    High up in the business world, where decisions can be molded and shaped by the needs and demands of major investors and shareholders, it can be easy to forget that, well, most average people don’t really care about that, Panera’s founder says.

    Beyond not pretending to be motivated by shareholders, some younger workers have been vocal about wanting certain changes to work culture, such as a better work-life balance.

    At least one founder and former CEO agrees that the idea of boosting shareholders’ returns isn’t likely to be a key motivator to workers these days.

    Ron Shaich, Panera Bread’s founder and former longtime CEO, has stressed how important it is for management and members of the C-suite to empathize with their employees and better understand what can get their buy-in to the company’s mission.

    Shaich said that he believed a key part of good management is connecting with and understanding employees and that he is a big proponent of therapy.

    “I always say that therapists belong in the C-suite,” Shaich wrote in his book, “Know What Matters: Lessons from a Lifetime of Transformations.”


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