I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I’m not there yet.

My company is small and I can be totally open and honest with my boss.

I’m still anxious though.

  • @doublejay1999
    8•6 months ago

    1. Try to secure a firm schedule for your L2, and what conditions need to met-to achieve it, . Not because you are especially ambitious, just because you want to keep growing into your job.

    2. Demonstrate a wider interest in a) your department (what is the current state of tools, processes, what are the pain points) b) the wider company (how is the company performing, does your dept have a good reputation within it)

    3. Tell him you think you are in a good place to grow both technically and as a person and as long as that remains true, you are happy and loyal.

    When you are running the place, don’t forget your friends 😉