If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

  • @chiliedogg
    link
    1111 months ago

    You can order from a good brand, but that doesn’t stop the counterfeiters from putting on a fake label.

    Amazon does single-bin sorting of products sold by multiple sellers. So all of widget X get put in one bin and shipped regardless of the source. That encourages fake/counterfeit products because it’s impossible to trace which of the hundred companies selling the product is actually supplying the fakes.

    I watched a video somewhere on 18650 batteries, and the takeaway was that most of the batteries provided from Amazon (regardless of branding) are fake.

    • @[email protected]
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      fedilink
      311 months ago

      I worked at an Amazon warehouse for a bit and I can tell you literally everything is tracked, they have to know and just don’t care as long as people aren’t making enough of a fuss about it.