This may not be a Linux specific problem as I had the exact same issue earlier with Windows 7 and it’s one of the reasons I installed Linux in the first place.

The specific game I’m trying to play is DayZ but it may not be issue specific to this game. It worked flawlessly untill this point. I had made no changes to anything. Basically when I try to launch the game it starts loading up normally and then just apparently quits and the “Play” button goes back green. No error, no black screen, no freezing or anything. It just stops launching the game.

I’ve tried checking the integrity of files, deleting downloads catche, disabling steam cloud, removing launch options… nothing. Almost like it gets blocked by firewall or something. However I feel like it may be an issue with steam itself or then it’s a hardware issue (I’ve got really old PC)

Few things I’ve noticed that may or may not be related:

  • When opening up steam it almost always used to download some updates first and check the integrity of them or something. Now it doesn’t. It just opens up Steam. When I click “check for updates” it says everything is up to date.

  • The firmware updater shows available updates for my SSD and HDD but no option to update. I also tried with sudo fwupdmgr get-devices but it says “UEFI firmware can not be updated in legacy BIOS mode See https://github.com/fwupd/fwupd/wiki/PluginFlag:legacy-bios for more information.”

  • In the privacy settings it says “checks failed” and gives me this message:

  • I’ve tried reinstalling Proton BattlEye Runtime but it wont let me uninstall it and says “missing shared content”
  • Yuumi
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    711 months ago

    I’m not trying to steal hollyberry’s job here but here is my understanding of snaps (and why they aren’t good).

    Snaps were created by Canonical (The company behind Ubuntu) to fix the issue of inconsistent dependencies. The problem with the format is that the market is proprietary and they just aren’t very good. Also they perform somewhat worse than Appimages and Flatpak.

    Personally I reccomend you look into Flatpak, as it’s a better sandboxing format than snap is.

    Also the reason you ended up with the SNAP version of steam is because Ubuntu prioritizes the snap version over the native version when using

    apt install steam 
    
    • @[email protected]
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      11 months ago

      the last part is not true, apt installs things natively. Ubuntu software (the graphical app store) uses snap, however

      I stand corrected. The apt packages on Ubuntu sometimes just install snaps under the hood. really strange move by Canonical

      • @[email protected]OP
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        311 months ago

        Yeah I installed Steam using the Ubuntu app store. Now I’m trying to uninstall it but it’s been going on for an hour and doesn’t seem to be progressing anywhere.

        • @[email protected]
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          511 months ago

          I’m sorry you’re having such a bad experience. It should be as simple as uninstalling in the Ubuntu store, and then reinstalling either using apt or flatpak. Is the uninstall not working?

          • @[email protected]OP
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            311 months ago

            I need no try again. The uninstall failed the first time. It got stuck at 80% or so. I’ve had so much issues with Linux from the start that I’m getting suspicious about wether it’s a hardware issue.

            • Para_lyzed
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              211 months ago

              The uninstalling issue almost certainly isn’t hardware related, Ubuntu’s app store is just a pile of hot garbage. Stuff like that happens all the time, or at least that was my experience years ago when I used Ubuntu, one of the (many) reasons I no longer recommend Ubuntu to new users.

              As for the Steam issues, it’s probably a mix of software and hardware issues. It seems there are some permissions issues (likely caused by snap), but it also seems like there are GPU driver issues. What GPU do you have? If you have an Nvidia card, have you installed their drivers? There is also a very real possibility that your card is so old that DayZ is no longer compatible with it (which may be the case given that it wasn’t working in Windows, but to be fair Windows 7 is incredibly out of date and doesn’t receive updates so it could have also been a software/driver issue there).

              • @[email protected]OP
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                11 months ago

                My GPU is just a few years old GeForce GTX 1660 SUPER and I just updated the drivers from 535 to 545 but no difference. However I’ve gotten a prompt saying that Steam needs nvidia-driver-libs:i386 so I’m not sure if I should install that instead or in addition to the ones I already have.

                I still haven’t been able to uninstall steam snap(?) either. I’d like to try the non-snap version using terminal but I don’t know how to proceed. I’m sorry I’m such a novice with Linux. I’m feeling like my replies are really unhelpful.

                EDIT: No luck trying to install the other drivers. All I got is this:

                • Para_lyzed
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                  211 months ago

                  If you were to open the Software & Updates app and go to Additional Drivers, does the driver package you tested say it comes from Nvidia and it is “(proprietary, tested)”? If so, then your drivers should be fine. nvidia-driver-libs:i386 is 32-bit, so I don’t know why you would need that installed unless DayZ is only compatible with 32-bit drivers for some reason. I have Steam installed on my Fedora install, and I don’t have any 32-bit Nvidia drivers installed but everything works perfectly. That’s a separate issue altogether, and I don’t recommend running 32-bit drivers unless your system is 32-bit. Can you copy the “System Details” window in the About tab of the Settings app? It should have Hardware and Software information like the CPU, GPU, windowing system, etc. There are a few things that could cause issues that I might be able to glean from that.

                  I’m on Fedora, but since it’s running Gnome it should theoretically look the same. You access the system details here:

                  SystemDetails

                  CopySystemDetails

                  Here’s what mine looks like for reference:

                  System Details Report


                  Report details

                  • Date generated: 2024-01-10 07:58:06

                  Hardware Information:

                  • Hardware Model: ASUSTeK COMPUTER INC. ASUS TUF Dash F15 FX516PM_FX516PM
                  • Memory: 16.0 GiB
                  • Processor: 11th Gen Intel® Core™ i7-11370H × 8
                  • Graphics: Intel® Xe Graphics (TGL GT2)
                  • Graphics 1: NVIDIA GeForce RTX™ 3060 Laptop GPU
                  • Disk Capacity: 1.0 TB

                  Software Information:

                  • Firmware Version: FX516PM.329
                  • OS Name: Fedora Linux 39 (Workstation Edition)
                  • OS Build: (null)
                  • OS Type: 64-bit
                  • GNOME Version: 45.2
                  • Windowing System: X11
                  • Kernel Version: Linux 6.6.9-200.fc39.x86_64

                  To uninstall the steam snap, you should be able to open up a terminal and type the following:

                  sudo snap remove steam
                  

                  And assuming that works, to install the native version of Steam (which should be what’s installed anyway, but Canonical is pushing their proprietary snap BS that has never worked well), this should apparently work (I don’t have an Ubuntu install to test on though):

                  sudo add-apt-repository multiverse
                  sudo apt update
                  sudo apt install steam
                  

                  If it prompts you for anything, you can just confirm by typing “y”. I’d recommend you check that it isn’t installing the snap version, but I don’t know how to guide you to do that, really. I haven’t used a distro with the Aptitude package manager in over 5 years.

                  Of course, it probably isn’t helpful, but I’d recommend avoiding vanilla Ubuntu if you aren’t already too deeply invested. Linux Mint seems to be a common recommendation for new users and it’s based off Ubuntu, but in all honesty I’d probably recommend Nobara (gaming focused and more user friendly version of Fedora). That way you don’t get snaps shoved down your throat by Canonical, which break things constantly. Up to you if you want to install another OS though; in theory you shouldn’t need to, and there should be a way to resolve these issues with your current install.

                  • @[email protected]OP
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                    11 months ago

                    The drivers I had before were proprietary and tested but the ones I updated to now (545) are just proprietary. Earlier I got this message so that’s why I’m trying to install the 32 bit drivers too though it worked just fine before without them.

                    Here’s my system info. I’ll try uninstalling steam again now.

                    System Details Report


                    Report details

                    • Date generated: 2024-01-10 18:28:58

                    Hardware Information:

                    • Hardware Model: ASUSTeK Computer INC. P5Q-PRO
                    • Memory: 12.0 GiB
                    • Processor: Intel® Core™2 Quad Q9450 × 4
                    • Graphics: NVIDIA GeForce GTX 1660 SUPER
                    • Disk Capacity: 1.5 TB

                    Software Information:

                    • Firmware Version: 1613
                    • OS Name: Ubuntu 23.10
                    • OS Build: (null)
                    • OS Type: 64-bit
                    • GNOME Version: 45.1
                    • Windowing System: X11
                    • Kernel Version: Linux 6.5.0-14-generic
                  • @[email protected]OP
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                    11 months ago

                    Yeah the unistallation gets stuck with terminal aswell. It managed to break steam so it no longer opens but wont remove it either. Guess I’ll just try and install it again via terminal nevertheless.

                • Para_lyzed
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                  111 months ago

                  By the way, if you still have issues after the native Steam install and it gives you the same 32-bit driver warning, you should be able to resolve it with the following:

                  sudo dpkg --add-architecture i386
                  sudo apt update
                  sudo apt install nvidia-driver-libs:i386
                  

                  That is of course assuming that the error message you pasted in another thread gave the correct package name, which is not a guarantee. It should have automatically been installed as a dependency to Steam if it was installed through apt though, so I don’t feel like that will necessarily be a solution.

                  • @[email protected]OP
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                    11 months ago

                    Yeah I actually saw that on an article while googling about it. I ran the code but haven’t managed to test it yet. Trying again with the different steam version in a moment. I think I saw something about i386 scroll by while it was installing.

      • Eevoltic
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        211 months ago

        Isn’t apt install firefox meant to install the snap version?