It’s been offline for a couple of days now, just wondered if anyone knew what is going on / if it will be coming back ?

  • Chris
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    309 months ago

    It was upgraded - it is up but looks like it isn’t if you were logged on previously. If you clear cookies it should work again.

    • @ShepyOP
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      109 months ago

      This sorted it, thanks very much. I had tried it with both direct and alexandrite so i thought it something more serious than a simple cookie clear so didnt even try that

      • Chris
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        19 months ago

        Yeah, it’s a bit odd how it looks like it’s broken, it was working for me randomly and then I worked out I needed to clear cookies.

    • @[email protected]
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      19 months ago

      I had the same coming through the Connect app - lots of API errors and not responding issues.

      In classic style, logging out and logging in has fixed it!