Oh no! This will definitely negatively impact my CSAT! Lol, cool.
Edit: To be clear, I don’t actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you’re actually selling yourself short when you imagine your work can he represented with pure metrics.
Lol ok. I guess we’re done here
Oh no! This will definitely negatively impact my CSAT! Lol, cool.
Edit: To be clear, I don’t actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you’re actually selling yourself short when you imagine your work can he represented with pure metrics.