Thankfully I don’t use any of their products, but this really pisses me off. They claim that this open source project “causes significant economic harm to their company”

This is ridiculous. It is truly ridiculous. How can something that enables the user to efficiently control their AC cause “significant economic harm”???

Consider forking the repository or mirroring it to another platform like GitLab, Codeberg or your self-hosted Git server, so the project can continue to exist and someone can maybe fork it and maintain it.

The effected repos are: https://github.com/Andre0512/hOn and https://github.com/Andre0512/pyhOn

If you don’t know about Home Assistant, check it out. It’s an amazing piece of open-source software, that you can run at home on your own server and use it to control your smart home devices. That way, you don’t need to connect them to the manufacturer’s (probably insecure) cloud. It gives you sovereignty over your smart home instead of some proprietary vendor-locked garbage. Check out their website and the Lemmy community: [email protected]

I also highly recommend Louis Rossmann’s video about this: https://youtu.be/RcSnd3cyti0

He makes awesome videos in general, consider subscribing.

As Rossmann said, don’t ever buy anything from such a shitty company that doesn’t respect their customers. This move by Haier is nothing other than a slap in the face for everyone, who just wants to comfortably control the product they paid for. This company is actively hostile towards their paying customers. Fuck these bastards!

  • @[email protected]English
    2•10 months ago

    This was always the funniest thing when I worked product support. Folks would threaten to go to the BBB and we’d just mute to laugh

    • Ann ArchyEnglish
      2•10 months ago

      They didn’t just pit us against each other through populist politics, they also hired us to fight one another.

      It’s pretty impressive in its darkness.

      • @[email protected]English
        1•10 months ago

        Bruh, it’s screeching Karen’s wasting everyone’s time trying to get something for nothing when they’re already in the wrong. Let’s bring it back to the real world, here.

        I always used what flexibility was available to me to try to do right for our customers, but we had a shocking amount of people literally trying to commit insurance fraud among other things.

        • Ann ArchyEnglish
          1•10 months ago

          Listen, I get where you’re coming from don’t get me wrong, what I meant was, back in the 80’s, if you had a complaint, you had a number to an office, and the person answering was responsible for the content of the conversation, you know?

          Now, as I see it, we’ve been kind of outsourced to take each others shit without having any real power. I don’t know maybe that’s trite, like obvious, you call a support center and get connected to India, know what I mean? They just offloaded their responsibility on the consumer, of which the employees most certainly are- we’re all just consumers in the end. My 5c, also, apologies for any gangster lingo, I’m fuck white, I’ve just been watching a LOT of YouTube videos.