i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.
then they made the poor guy literally ask at the end ‘are you satisfied with my service today’
Shit like this makes me happy the EU regulates this BS. Here you are legally required to make it as easy to cancel as it is easy to sign up.