I had someone open a Verizon account with my info and I only found out when it showed up on my credit report as a collections account. Every single person there tried to tell me the account didn’t exist and there was nothing they could do. I even had one fuckin rep try to get me up open a new account so they could use it to look up the other account, because apparently sounded like a complete moron. I ended up reporting it to the secretary of state and wouldn’t you know Verizon found the account for them on the first try.