So… I’m having a problem between my apartment’s building manager/strata and removalist that helped me move in. Building manager says removalist did some damage (has CCTV footage of removalist doing something to the entrance door) and is charging me for the damage. I wanted to get it charged to the removalist but (of course) removalist is denying that whatever they did would cause any damage and refusing to claim their insurance for the invoice. Does anyone know who I can bring the issue to and what actions I should take?
My partner and I are looking into Fair Trading, but haven’t contacted yet. Crappy timing we’re just about to go on holiday and the invoice and emails all just arrived in the past few days.
So… I’m having a problem between my apartment’s building manager/strata and removalist that helped me move in. Building manager says removalist did some damage (has CCTV footage of removalist doing something to the entrance door) and is charging me for the damage. I wanted to get it charged to the removalist but (of course) removalist is denying that whatever they did would cause any damage and refusing to claim their insurance for the invoice. Does anyone know who I can bring the issue to and what actions I should take?
No experience with this or the law sorry but have you tried Fair Trading?
My partner and I are looking into Fair Trading, but haven’t contacted yet. Crappy timing we’re just about to go on holiday and the invoice and emails all just arrived in the past few days.