cross-posted from: https://lemmy.world/post/12565350

RE: sales CRMs like salesforce or zoho

Don’t expect much of an audience for this on Lemmy, but:

Maybe it’s just the places I’ve worked, but seems like I’m constantly wading through contacts who are gone - I don’t want to delete them because the history could be helpful, but seems like there should be a quick, native way to mark them. Maybe once marked those names are grayed out or something.

My one company had a custom field that you could check, but then there was no special handling of those contacts in terms of how they’re displayed - just you could use it to exclude results in reports.

  • @[email protected]
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    fedilink
    39 months ago

    Unless you want a record of previous communication, and which email or phone number it went to.

    • @jordanlund
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      19 months ago

      Again, not super useful information if they aren’t at that company anymore.

      “But I was talking to Dave and…”

      “Dave aint here man…”