Over the last 48 hours, Roku has slowly been rolling out a mandatory update to its terms of service. In this terms it changes the dispute resolution terms but it is not clear exactly why. When the new terms and conditions message shows up on a Roku Player or TV, your only option is to […]
This shit should be illegal for paid hardware. They should be forced to refund everyone the cost of their device purchase.
Seems like this behavior is perfect for triggering a class action.
They don’t even care. The cost of the class action lawsuit will be less than the profit they make from the changes. People need to go to jail, or be personally fined.
This change seems to be about reducing the risk of a class action lawsuit rather than increasing profits.
If everyone goes to arbitration over it they’ll lose a bunch of money since they have to pay for each arbitration.